Our policies are designed to keep our events as stress-free, fun and flawless as possible! If you have a suggestion, need clarification, or have any other questions or concerns, please let us know! 267-245-5938 / create@theartoasis.net
For each of our events, whether it's a public event, private or fundraiser, ALL supplies and materials are included along with personal guidance to complete your project!
You will complete your piece in about two hours & take it home with you that night! No prior experience or talent needed! We will guide you through as much or as little as you need! We're here to gather with friends and have fun!
Some of our partner venues include a complimentary beverage - and that will be noted in the description and on the registration page.
Our events start and end at the scheduled times to allow our venue staff to clean up and get home at a reasonable hour. If you are coming late, or will be absent, please let us know preferably prior to the event, via texting 267-245-5938.
We cannot admit guests who are more than 20 minutes late as it will affect the overall flow and timing of the event. In this case you are more than welcome to come and pick up your supplies or make other arrangements.
Thank you for your understanding and cooperation!
*The Art Oasis and host venues reserve the right to photograph events for educational and promotional purposes.
*Please contact Barbara with other event questions: create@theartoasis.net
For assistance with your registration, please call/contact Barbara: 267-245-5938 or create@theartoasis.net
Each event is uniquely planned, and has different supplies and preparation required. While we may have extra supplies at an event, we generally are not able to register walk-in guests at the door. We ask that guests pre-register and pre-pay so supplies can be ordered and received in time as needed.
We don't carry stock or store large quantities of supplies as it diminishes the quality of your finished project. Pre-paying for your seat reduces waste and keeps event and project pricing reasonable for everyone.
Therefore, we are not able to issue registration refunds. However, we know that sometimes thigs happen that are out of our control.
If for some reason you cannot make an event after purchasing a ticket, contact us!
You can send someone to pick up your supplies during the event or we will happily issue a credit towards another local public event. (Credit must be used within 12 months and does NOT apply to fundraising events or products.)
*We can also pack up your project supplies and ship them to you as a DIY Kit complete with instructions and e-mail support. *(PLEASE NOTE: Tax and shipping/local delivery charges will apply when supplies are delivered as a retail "kit" rather than included in the pricing for party "services". Shipping is based on USPS shipping rates by weight.)
*For a more detailed look at our booking & event policies, please see our "FAQ's" page
For questions, or other support, please contact Barbara at: create@theartoasis.net
We know that Life can happen and sidetrack us, and on occasion we forget appointments, or have situations that take priority and are not able to "call out" from events. When we have a no-show/no call, our first concern is your well-being and that you are OK! Our second concern is getting you your supplies or a credit.
Since every event needs specific supplies and preparation, when a "no-show" happens we have a difficult time re-selling those supplies, if we can sell them at all. They wind up sitting in storage, taking up space we need for new event supplies, and the quality and relevance of the items decreases the longer these unclaimed supplies sit.
Our "no-show / no-call" policy is that we will make three attempts over 3 weeks to reach the absent painter. If we don't hear back within 3 weeks, and within those three attempts at contact, all supplies, materials and/or future event credit will be forfeited.
We thank you in advance for your cooperation and understanding!
*For a more detailed look at our booking & event policies, please see our "FAQ's" page
For questions, or other support, please contact Barbara at: create@theartoasis.net
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The Art Oasis Mobile Creative Studio
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*colorfully & happily serving S/eastern PA
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