Our policies are designed to keep our events as stress-free, fun and flawless as possible! If you have a suggestion, need clarification, or have any other questions or concerns, please let us know! 267-245-5938 / create@theartoasis.net
For each of our classes and events, whether it's a class, public event, private event or fundraiser, ALL supplies and materials are included along with personal guidance to complete your project!
You will complete your piece in about two hours & take it home with you that night! No prior experience or talent needed! We will guide you through as much or as little as you need! We're here to gather with friends and have fun!
For public paint parties, some of our partner venues include a complimentary beverage - and that will be noted in the description and on the registration page.
Our events start and end at the scheduled times to allow our venue staff to clean up and get home at a reasonable hour. If you are coming late, or will be absent, please let us know preferably prior to the event, via texting 267-245-5938.
We cannot admit guests who are more than 20 minutes late as it will affect the overall flow and timing of the event. In this case you are more than welcome to come and pick up your supplies or make other arrangements.
Thank you for your understanding and cooperation!
*The Art Oasis and host venues reserve the right to photograph events for educational and promotional purposes.
*Please contact Barbara with other event questions: create@theartoasis.net
For assistance with your registration, please call/contact Barbara: 267-245-5938 or create@theartoasis.net
Each event, workshop and class is customized with different and specific supplies and preparation required. Registration is based on holding your spot - not on attendance. While we may have extra supplies at a class or event, we generally are not able to register walk-in guests at the door. We ask that guests pre-register and pre-pay so supplies can be ordered and prepared properly as needed, and our host venues know how many to expect.
We don't carry stock or store large quantities of supplies as it diminishes the quality of your finished project and causes unnecessary waste. Pre-paying for your seat allows us to order only what we need, reduce waste and keep pricing reasonable.
Therefore, we are not able to issue registration refunds. However, we know that sometimes thigs happen that are out of your control. If for some reason you cannot make an event or class after purchasing a ticket, please contact us!
We will happily issue a credit towards another class or event or a kit equivalent. Credit must be used within 6 months for public events, and within 90 days for classes, and does NOT apply to fundraising events/products. Kits must be picked up within 14 days of customer-cancelled event or class.
*(PLEASE NOTE: Tax and shipping/local delivery charges will apply when supplies are delivered as a retail "kit" rather than included in the pricing for party "services". Shipping is based on USPS shipping rates by weight.)
For questions, or other support, please contact Barbara at: create@theartoasis.net
We know that Life can happen and sidetrack us, and on occasion we forget appointments, or have situations that take priority and are not able to "call out" from events. When we have a no-show/no call, our first concern is your well-being and that you are OK! Our second concern is getting you your supplies or a credit.
Since every event needs specific supplies and preparation, when a "no-show" happens we have a difficult time re-selling those supplies, if we can sell them at all. They wind up sitting in storage, taking up space we need for new event supplies, and the quality and relevance of the items decreases the longer these unclaimed supplies sit.
Our "no-show / no-call" policy for public events is that we will make three attempts over 2 weeks to reach the absent painter. If we don't hear back within 2 weeks, and within those three attempts at contact, all supplies, materials and/or future event credit will be forfeited.
We thank you in advance for your cooperation and understanding!
For questions, or other support, please contact Barbara at: create@theartoasis.net
Each workshop & class (including kids' classes) are customized with different and specific supplies and preparation required. Our venue space is limited, and we purposely keep class size smaller to avoid room overcrowding.
Registration is based on holding your/your child's spot - not on your attendance. We generally are not able to register walk-in guests at the door. We ask that guests pre-register and pre-pay so supplies can be ordered and prepared properly as needed, and our host venues know how many to expect.
Therefore, we are not able to issue registration refunds. However, we know that sometimes thigs happen that are out of your control. If for some reason you cannot make an event or class after purchasing a ticket, please contact us!
We will happily issue a credit towards another class if available, or a substitute kit equivalent. Class credits must be used within 60 days unless otherwise arranged and does NOT apply to fundraising classes/events/products. Kits must be claimed and picked up at our Perkasie location within 14 days of the customer-cancelled class or be forfeited. (We can also mail your kit for an additional $12 shipping/handling.)
*(PLEASE NOTE: Tax and shipping/local delivery charges apply when supplies are delivered as a retail "kit" rather than included in the pricing for party or educational "services". Shipping is based on USPS shipping rates by weight.)
For questions, or other support, please contact Barbara at: create@theartoasis.net
Once you've contacted us about your event, your non-refundable deposit will hold your date. We cannot hold a date open without a deposit. We will work with you to plan the activities of the day. We supply all supplies for your selected activity. We do not provide food or beverage.
While we love doing outdoor events, painting activities will require a covered area free from excessive noise, direct sun, wind and rain. Weather can be unpredictable and greatly affect the overall paint party experience. (We do have some offerings that are more weather-friendly if you must hold your event outdoors)
If you need to reschedule your event for any reason, we will transfer your initial deposit one time. Any subsequent reschedules will require a new deposit.
Your final headcount and balance payment are due 14 days prior to your event. If you contact us with less than 14 days to your event, and we have availability, we will need headcount and full payment within three days of contact to ensure your reservation.
For questions, or other support, please contact Barbara at: create@theartoasis.net
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The Art Oasis Creative Studio
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*colorfully & happily serving S/eastern PA